Technical Help

Browsers, cookies and the site not loading.

Which browsers work best?

The latest versions of Chrome, Safari, Firefox and Edge, on desktop or mobile. Keep your browser updated for the best security.

The site isn't loading properly.

Refresh the page, then try clearing your browser cache. Private or incognito mode is a quick way to check whether an extension is getting in the way. Ad blockers can stop some games from opening.

Why do I keep getting logged out?

Sessions end when you close the browser, and after a long time without activity. If it happens straight after logging in, make sure your browser allows cookies for bettom.co; the login cookie is a necessary one.

My Bet Slip emptied itself.

The slip is saved in your browser. Clearing site data, or switching browser or device, starts a fresh slip. Placed bets are always in My Bets.

How do I change my cookie choices?

Use Cookie settings in the footer of any page. Cookie Policy

Didn't find it? Email support@bettom.com or use the contact form.

Necessary

Necessary

Login session, security checks, age confirmation, your Bet Slip and this cookie choice. The site does not work without them, so they are always on.

Preferences

Preferences

Remember settings such as fractional or decimal odds between visits.

Statistics

Statistics

Count visits and see which pages are used, so we can fix what isn't working. Data is grouped, not tied to your account.

Marketing

Marketing

Measure whether our adverts on other sites work. Marketing cookies are never used to target anyone who has self-excluded.