Registration
To open an account you must be 18 or over and live in the United Kingdom. We ask for your first and last name, date of birth, email address, a password, and your home address with postcode. You also accept our Terms and Conditions and confirm you have read the Privacy Policy. Marketing emails are a separate choice and are off unless you tick the box.
One person, one account. If we find a second account in your name, we will close it.
Email confirmation
After you register we send a link to the email address you gave. It works once and expires after 48 hours. Opening it activates the account so you can log in. If it hasn't arrived, check your spam folder, then use "Send a new activation link" on the login page.
Age verification
We check the date of birth you give against your ID. No one can deposit, bet or play until their age is confirmed. If we find a customer is under 18, we close the account, void any bets and return deposits.
Identity verification
Upload a clear photo or scan of one of these, in date and showing your full name and date of birth:
- Passport
- UK photocard driving licence (full or provisional)
- National identity card
All four corners must be visible and nothing covered. JPG, PNG or PDF, up to 8 MB.
Proof of address
A document dated in the last three months with your name and the address on your account:
- Bank or building society statement
- Utility bill (gas, electricity, water, landline or broadband)
- Council tax bill for the current year
- Tenancy agreement
Mobile phone bills and screenshots of online banking aren't accepted.
Other documents we may ask for
Sometimes we need more: a selfie holding your ID, proof that a card is yours, or a document in a different name if you have recently changed it. We will say exactly what we need in an email and in My Account.
Source of funds and AML checks
Under anti-money laundering rules we may ask where the money you use for gambling comes from. That can mean payslips, bank statements, a pension statement, or evidence of a savings account, an inheritance or a property sale. We also look at whether your spending is affordable for you. While we wait for these documents we may restrict deposits or withdrawals.
Your documents are stored securely and seen only by the staff who need them. Identity and AML questions are handled by our Compliance team: compliance@bettom.com.
Verification statuses
| Status | What it means | What you can do |
|---|---|---|
| Verification Required | We don't have your documents yet, or we need new ones. | Log in, update your details, upload documents. |
| Pending | Documents received and being checked. We email you when the check is done. | Set limits and request a deposit. Deposits are credited, and bets are accepted and games open, once you are Verified. |
| Verified | Your age, identity and address are confirmed. | Everything, within the limits you set. |